Terms & Conditions
By placing an order you agree to these terms and conditions. If you have any questions please do not hesitate to contact us.
Returns & exchanges
I gladly accept returns, exchanges and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation: before item has shipped
The following items can't be returned, exchanged or cancelled unless there is an error on our part or they arrive faulty:
- Custom orders
- Personalised items
Conditions of return
For returns and exchanges, buyers are responsible for return shipping costs. For international returns buyers must clearly mark the package "RETURNED GOODS" to avoid customs charges, if this is not done the buyer will be responsible for all return Customs charges.
If your item arrives damaged or faulty please contact us before returning and we will provide a prepaid return label or for international orders we will reimburse the return shipping cost up to the value of standard international surface mail, but in all circumstances the buyer must contact us before starting the return.
If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact us if you have any problems with your order.